Evolving Customer Expectations
Tuesday, February 4 • 12:00 PM - 12:30 PM
Title: Evolving Customer Expectations
Description: In today's on-demand world, consumers expect service to be a few taps away. Customer expectations are at an all-time high because companies like Amazon and Uber have changed the game. Increasingly, your customers don’t want to call you anymore simply to schedule an appointment or find out where their technician is. With technology trends evolving faster and faster, companies that can remove the most friction for their customers will win.
Level: Entry Level
Type: Free Industry Sessions
Cost: FREE to all registered AHR Expo attendees