The Frictionless Experience: Removing the Obstacles Your Customers Face to Do Business With You
Tuesday, February 4 • 4:00 PM - 5:00 PM
Title: The Frictionless Experience: Removing the Obstacles Your Customers Face to Do Business With You
Description: Do you unknowingly put obstacles between you and the customers who need your services? You may not realize it, but there could be many hidden points of friction that could cost you business. Is it difficult to find contact info on your website? Does it take too long to answer your telephone? Are your techs continually late? Friction could be costing you customers. This session, will identify potential points of friction and how to erase them.
Level: Entry Level
Type: Free Industry Sessions
Cost: FREE to all registered AHR Expo attendees